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Hi Petpirate:
The following JD Power survey results for 2008, although a bit dated, may be of some help.

http://www.jdpower.com/corporate/news/releases/pdf/2008238.pdf

Oddly enough there doesn't yet seem to be a homegrown consumer advocate group that publishes in both Chinese and English. I thought some enterprising and daring Chinese individual might take on the challenge by now. But there's still nothing more than a few bureaucratic offices which oversee the industry in a token way.

As far as foreign partners go, VW probably has the biggest parts and service network in China.
 
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